Protection

At StyleWisp, we are deeply committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data. By using our services, accessing our website, or engaging with our products, you agree to the terms and conditions set forth in this policy. We encourage you to read this document thoroughly to understand how we process your information and your rights in relation to it.

Our privacy practices adhere to the highest standards of data protection, and we comply with data protection laws and regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other privacy regulations in force in various jurisdictions.

1. Types of Data We Collect

We collect a wide variety of personal data, which includes:

• Personal Identification Information: Name, email address, mailing address, phone number, date of birth, etc.
• Account Information: Username, password, account ID, account preferences, and user settings
• Payment Information: Credit/debit card number, billing information, and payment history (which we process securely via third-party payment providers)
• Device Information: IP address, browser type, operating system, device identifiers, geolocation data, device configurations, and settings
• Activity Data: Information about how you use our website, including search queries, content interactions, pages viewed, and time spent on our site
• Customer Support Data: Correspondence, support requests, and any related information shared with our customer service team

We also collect data through cookies, web beacons, and similar tracking technologies to analyze your interactions with our website and improve our services. You may manage your cookie preferences through your browser settings.

2. How We Use Your Data

Your personal data is used for various legitimate business purposes:

• Service Delivery: To provide the products and services you have requested, such as processing transactions, fulfilling orders, and managing subscriptions
• Customer Communication: To send transactional notifications, respond to inquiries, and provide customer support
• Marketing and Advertising: To send promotional materials, special offers, and relevant advertisements based on your preferences (with your consent where required)
• Improving Our Services: To analyze usage trends, optimize the functionality of our website, and enhance user experience
• Legal and Compliance: To comply with applicable laws, regulations, and enforceable legal obligations, including tax, financial, and auditing purposes
• Security Measures: To prevent fraud, detect malicious activity, and protect both our users and systems from unauthorized access

We use the collected data only for purposes that are clearly defined in this policy and that align with your expectations when you provide your information to us.

3. Disclosure of Your Information

We will not sell or rent your personal information to third parties. However, we may disclose your data to third-party service providers or business partners for the following purposes:

• Service Providers: To perform tasks on our behalf such as payment processing, data analysis, marketing, and shipping
• Business Partners: With whom we have partnered to offer joint services, in which case we may share personal information relevant to the operation of such services
• Legal Compliance: To comply with a subpoena, legal process, or other governmental request, or to protect our legal rights
• Business Transactions: In the event of a merger, acquisition, sale, or transfer of assets, personal data may be transferred as part of the transaction, but you will be notified of any significant changes to this Privacy Policy

All third-party service providers are required to handle your personal information securely and in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, tailor content, and analyze how our website is used. Cookies are small text files stored on your device that allow us to remember your preferences and settings. We may use the following types of cookies:

• Essential Cookies: Necessary for the basic functionality of our site (e.g., remembering login credentials, cart items, etc.)
• Performance Cookies: Collect anonymous data to analyze website performance and improve its efficiency
• Functionality Cookies: Allow us to remember your preferences and personalize your experience
• Advertising Cookies: Used for targeted advertising and retargeting based on your browsing activity

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of our site.

5. Retention of Personal Data

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, in accordance with our legal obligations. For instance:

• Financial transaction records and order history are kept for a minimum of seven years for tax and auditing purposes
• Customer support data may be kept for up to two years to ensure we can address any future service issues or disputes

When your personal data is no longer required, we will securely delete or anonymize it in compliance with data retention policies.

6. Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

• Access: You can request to access the data we hold about you and obtain a copy of it
• Rectification: If your data is inaccurate or incomplete, you can request corrections
• Erasure: You can request the deletion of your data under certain circumstances
• Restriction of Processing: You may request that we limit the use of your data in certain situations
• Data Portability: You can request a copy of your data in a commonly used, machine-readable format
• Object to Processing: You have the right to object to our processing of your data, particularly for direct marketing purposes

To exercise your rights, please contact us at [email protected]. We aim to respond within 30 days.

7. Data Security

We implement stringent physical, technical, and organizational measures to safeguard your personal information. These include:

• Data encryption for information transmitted over the internet
• Access control mechanisms to limit data access to authorized personnel only
• Secure server environments with advanced firewall protection and intrusion detection systems
• Regular security audits and vulnerability testing

While we take all reasonable precautions to protect your data, please note that no online transmission or storage system is completely secure. We cannot guarantee absolute security, but we strive to ensure the protection of your information.

8. International Transfers

As a global service provider, we may transfer and store your personal data in locations outside your country of residence. If your data is transferred to a jurisdiction with less robust data protection laws, we take appropriate steps to ensure that your privacy rights are respected, such as using Standard Contractual Clauses (SCCs) or other legal safeguards.

9. Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.